Responsibilities
About the Role
As Global Head of Regional Safety & Risk Response, your goal is to build trust and ensure we meet the evolving needs of the societies that we operate in using scaled technological and operational capabilities.
You will lead multi-disciplinary teams focusing on protecting market safety, mitigating external escalations and managing high risk events, proactively detecting and containing vulnerabilities on the platform while providing trusted partnerships with key internal and external stakeholders, including government agencies, law enforcement, regulatory bodies, and communities.
The ideal candidate will have proven experience in strategic leadership, technology-driven problem solving, and business management on a global scale, with a focus on building a strong organization, and streamlining cross-functional communication and collaboration. You will use your exemplary strategic, organizational and interpersonal skills to effectively prioritize and manage multiple programs, ensuring efficiency and alignment with the organization's strategic goals. You will also help maintain clear communications across regional and functional teams, including but not limited to Policy, Product, Data, Operations, Public Policy, Communications, and Legal.
If you are passionate about shaping strategy, and turning this strategy into action through continuous improvement, program management, and hands-on leadership, this is the role for you.
Responsibilities
Oversee Risk Prevention, Risk Detection, Risk Containment, Legal Policy Operations and Digital Rights functions and lead a team of regional as well as global leaders.
Lead strategic plans and partner with Trust and Safety leadership to foster trust and respond to evolving societal needs.
Anticipate regional/in-market risks and manage planned high risk events and unforeseen crises. Proactively identify emerging trends and user experience gaps, and implement technology-driven, preventative measures and action plans, including improving tools/policies/workflows/systems.
Enforce containment strategies for risks identified and respond to escalations effectively to minimize reputational damage and real harm to users and societies.
Drive your team toward developing and executing intellectual property and privacy protection strategies.
Foster trusted partnership with external stakeholders (government agencies, regulators and law enforcement). Engage with them with professionalism and reliability to ensure their understanding of our principled approach to trust and safety.
Build strong partnerships with cross functional teams (broader T&S teams, Public Policy, Communications, Product and Legal). Ensure clear communication on insights & actions, especially during large-scale requests, crises, escalations, or government inquiries.
Anticipate and manage organisational resource needs. Develop a high performing team.
Support strategic communication and reporting. Oversee the creation of executive reports, organizational updates & presentations that drive alignment and accountability.
This role will involve frequent international travel. We are open to the location of this role.
Qualifications
Minimum Qualifications:
Experienced leader in business transformation and complex project coordination with at least ten years in people management within the global technology or internet industry. Demonstrated an exceptional ability to leverage technology to solve complex problems and provide innovative solutions.
Proven experience leading and developing high-performing teams, including managing managers. Demonstrated ability to navigate and integrate diverse cultural perspectives, fostering collaboration and building strong relationships in a global environment.
Clear level of knowledge and expertise across Online Regulation, specific to content and safety in Europe and globally, including the Digital Services Act (DSA) and the Online Safety Bill.
Extensive experience in management of global complex program management, strategic planning, business process improvement, performance management, and/or change management.
Proven ability to lead and scale diverse, cross-functional teams, spanning high-urgency, 24/7 operational functions to highly technical, analytical teams.
Navigate complexity with ease, providing strategic direction, fostering collaboration across varied functions. Bringing a proven ability to rapidly identify problems, thoroughly analyze them, then develop and deliver pragmatic solutions.
Exceptional interpersonal and influencing skills. Adept at handling sensitive information and situations with discretion and confidence. Highly entrepreneurial self-starter with the ability to react well under pressure and ambiguity. Proactively anticipates and responds to opportunities and problems before others notice them.
Preferred Qualifications
Experience directly in Trust & Safety or a comparable technical field or complex global org. Where you have worked with regulatory bodies, compliance frameworks, and global risk governance structures.
Adept at crafting impactful presentations with actionable data insights, and delivering strategic recommendations that drive business outcomes.
Advanced degree in Business, Risk Management, Public Policy, or a related field is preferred.
Job Information
ãFor Pay TransparencyãCompensation Description (Annually)
The base salary range for this position in the selected city is $234000 - $480000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidateâs qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect â and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Trust & Safety
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request