Responsibilities
About ByteDance
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
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Why Join Us
Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.
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About
Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
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Responsibilities
Advisors in our Trust & Safety Operations team provide support and coaching to teams of Content Moderators and deputize for the Team Leader where necessary. They will assist new members in integrating into the Moderation team and provide coaching in accordance with TikTok Policies and Procedures. Advisors perform a critical function that supports our efforts to address objectionable or disturbing content.
- Responsible for the management of projects for the monitoring of content ecosystem across multiple products.
- Proactively collaborate with cross-functional departments for project evaluation, resources coordination and subsequent works.
- Evaluate project's operation status through data analysis and form up reports for global synchronization.
- Regularly track and review project's progress and performance to continuously improve its workflow and stability.
Qualifications
Minimum Qualifications
- This role will be based in Tokyo, Japan
- Bachelor’s degree or above preferred, short video product user.
- JP and ENG proficient in order to communicate local and global stakeholders
- In-depth contact with local customs and culture is highly sensitive to social news.
- Possess strong learning ability, team management skills and cross-department communication.
- Able to work under minimal supervision and have strong logic/ common sense related to job nature.
Preferred Qualifications
- BA above is a plus
- overseas working/ training is a plus
- Familiar with office software such as Excel, Word, etc. With data processing experience and other data analysis capabilities are preferred.
- Having experience of project management or relevant job can be a plus.
Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
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ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.