Work Type: In Office
Office Location: Kraków
Reporting to: Team Lead
Overall Job Purpose
As a Content Reviewer you will be responsible for the day to day management of potentially sensitive internet content, ensuring a quality experience is provided to millions of internet users. As a reviewer you will have the opportunity to make a significant and direct impact on the quality of our client’s social media and advertising products. Content Reviewers will be responsible for optimal quality and productivity levels.
Duties and Responsibilities
Responsible for evaluating online social media, web page content and advertising content in conjunction with client policy
Visually navigate and review images, videos, accounts and text-based content
Escalate violations of client policies using internal tools
Maintain a high level of quality in each case that you review
Achieve weekly productivity deliverables as part of daily workflow
Balance priorities of daily workflow tasks in line with client needs
Opportunity to participate in client meetings to discuss findings and make on-going recommendations
You may be required from time to time to support different workflows/products/markets
While you will primarily support the market and workflow you have been hired for, you will also be required to support the English market. There will also be requirements to support other markets and workflows using the Translation Tool as a result of business change and or volume fluctuations
Required Qualifications & Experience
Fluency in written and spoken Swedish and English is essential
Intermediate level of written and verbal English is essential
Experience navigating internet websites including social media, commercial websites etc.
Broad knowledge of current national and international political, historical and social news
Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material such as graphic, violent, or sexual content
Proven ability to deliver highest quality results while paying strict attention to detail
Ability to be flexible and adaptable to meet changing business needs
Ability to work in a fast paced environment with high volume and complex demands
Can remain positive during challenging assignments
Strong work ethic and ability to work with minimal supervision
Intermediate I.T skills with the ability to quickly learn new tools
Competencies
Understanding the Role
Solutions Orientated
Initiative
Collaboration
Attention to Detail
Resilience & Adaptability
Social Awareness
Organizational Commitment